Clean is happy.

 Washlet offers a lot of amazing technology, cleverly disguised as a toilet seat that fits virtually any standard toilet. At your command, Washlet extends an integrated wand to release a warm, soothing stream of aerated water to provide the ultimate in personal cleansing.


introductionFAQModelsAbout InstallationShowroom



Thank you for visiting T.I.C. Washlet website! We are excited that you are about to experience a unique type of personal hygiene system, TOTO Washlet.


As the world’s leading manufacturer of cutting-edge bathroom products and technology, TOTO is dedicated to upgrading your bath space to one of high performance and providing an unparalleled experience.

As a TOTO authorized dealer, we are specialized in Washlet for sales as well as installations.

In order to quickly and precisely assist you with your bathroom transformation, please take digital photos of the following spots and email them to info@TICwashlet.com.

1: From directly above
(to see the shape of your toilet Seat; Round or elongate)
2: Side view
(to see the shape of the water tank)
3 & 4: Under the toilet
(to assess the connection between the water-supply tube and water tank)
5: Entire bathroom
(to locate the power supply)


After studying your photos, we will suggest what model of Washlet would best suit your bathroom. 

We can also send our service personnel to your home to assess your bathroom with no cost to you.
Please note that some types of Washlets cannot be installed for following reasons:

1) No water tank (only flush bar)
2) The bathroom is too small
3) The shape of the water tank is too curvy
4) There is no power supply in the bathroom
5) There is a plumbing regulation on your residential building

Washlet FAQ

What is a Washlet?

A Washlet is a toilet seat stylishly equipped with a warm-water, bidet function. It is a replacement toilet seat and can be installed on a new or existing toilet just like any regular toilet seat. Depending on the model and price, a Washlet will have additional functions and features.

Washlet not only provide a more hygienic bathroom experience, they also help reduce the strain on natural resources for a more sustainable future. Using very little water and offering a warm-air dryer, Washlet greaty reduce the need for the toilet paper.

How does a Washlet work?
When the bidet function button is pressed, a wand that extends from the seat, gently releases a stream of sanitary, aerated warm water. After the wand is cleaned, it retracts back under the seat. All installations require a 110VAC GFI outlet.

What are the features?
Each Washlet has different features and price points. Please download our Washlet price list to explore and choose the model right for you.

What is needed for installation?
Each Washlet comes with all the necessary installation hardware. Although you can install a Washlet by yourself, it is highly recommended that you contact a licensed plumber like T.I.C. Washlet Service. Please remember that you will need a 110VAC GFI outlet near the toilet.

Why is a Washlet better than a bidet?
TOTO offers several Washlet products that are adorned with functions that you cannot enjoy with a bidet.


About Installation

The installation fee of Washlet in Manhattan is $150. (except Neorest models) If you live in other areas, please inquire for further information. (If the installation of an extension cord and a plastic cover is necessary, there is an additional cost of $50.)

If you are interested in installing Neorest 500, 550, 600, please contact us.

About Showroom

Please note that TOTO Showroom in Chelsea was recently opened!


Phone: 1.917.237.0665
Fax: 1.917.677.8822
Hours of Operation: Monday - Friday 10:00 AM - 5:00 PM

At the following restaurants, you can personally experience the comfort, class, and excellence of Washlets.


Neorest 500

214 East 10th St., NY, NY 10003
Tel: 212 995 2877


Lady's room/Neorest 500

Men's room/C100(Discontinued)

210 East 9th St., NY, NY 10003
Tel: 212 473 3327@
Lady's room/Neorest 500

229 East 9th St., NY, NY 10003
Tel: 212 953 7253
Robataya NY
Lady's room//Neorest 500

231 East 9th St., NY, NY 10003
Lady's room/Neorest 500

229 East 9th St., NY, NY 10003
Tel: 212 446 6966 www.chaanteahouse.com
Lady's room/C100(Discontinued)

229 East 9th St., NY, NY 10003
Tel: 212 533 6966